Privacy Policy

MorealAI (“MorealAI”, “we”, “us” or “our”) provides creative artificial-intelligence tools for generating images, video, audio and other media. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have.

This Policy applies to our website, desktop application, APIs and related services (together, the “Service”). By using the Service you acknowledge that you have read and understood this Policy.

We collect the following categories of information:

• Account information — such as your name, email address, phone number, country and time zone when you register or apply.
• Application information — details you provide in forms, including profile data, stated income and any documents or images you upload for verification.
• Content — the prompts, files, images and projects you create, upload or generate using the Service.
• Usage data — device type, browser, IP address, pages visited, features used and approximate location derived from your IP address.
• Cookies and similar technologies — small files used to keep you signed in, remember preferences and measure performance.

We use personal information to operate, improve and secure the Service. Specifically, we use it to:

• Provide, maintain and personalize the Service and your account.
• Process applications, verify eligibility and review submitted documents.
• Communicate with you about updates, security notices and support requests.
• Detect, prevent and respond to fraud, abuse and security incidents.
• Analyze usage to develop new features and improve existing ones.
• Comply with legal obligations and enforce our agreements.

Where applicable law requires it (for example, in the European Economic Area and the United Kingdom), we rely on the following legal bases: performance of a contract with you, your consent, our legitimate interests in operating and improving the Service, and compliance with legal obligations.

Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal.

We do not sell your personal information. We share it only in the limited circumstances described below:

• Service providers — vendors who host infrastructure, process payments, send communications or provide analytics on our behalf, under confidentiality obligations.
• Legal and safety — when required by law, legal process, or to protect the rights, property or safety of MorealAI, our users or the public.
• Business transfers — in connection with a merger, acquisition, financing or sale of assets, subject to this Policy.
• With your direction — when you choose to share content or connect third-party integrations.

We retain personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer where required to comply with legal obligations, resolve disputes, prevent abuse and enforce our agreements.

When information is no longer needed, we delete or anonymize it using commercially reasonable measures.

Depending on your location, you may have the right to:

• Access, correct or delete the personal information we hold about you.
• Object to or restrict certain processing, and request data portability.
• Withdraw consent where processing is based on consent.
• Opt out of marketing emails by following the unsubscribe link in any message.

We use essential cookies to operate the Service and optional cookies to remember preferences and measure performance. You can control cookies through your browser settings; disabling some cookies may affect functionality.

We use technical and organizational measures — including encryption in transit, access controls and monitoring — to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may process and store information in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards such as standard contractual clauses to protect it.

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or our data practices, contact us at privacy@moreal.ai. We will respond within a reasonable timeframe.